Privacy Policy
This Privacy Policy explains how Mavelyqo collects, uses, processes, and shares information when you visit our website, place an order, contact customer support, or otherwise interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We May Collect
Depending on how you interact with Mavelyqo, we may collect information including:
- Name
- Email address
- Phone number
- Billing information
- Shipping information
- Order details
- Payment-related information
- IP address
- Browser information
- Device information
- Website activity
- Customer service communications
Payment transactions may be processed by third-party payment providers. Mavelyqo does not necessarily receive or store complete payment card information.
How We Use Information
We may use personal information to:
- Process and fulfill orders
- Verify transactions
- Arrange shipping and delivery
- Provide order updates
- Respond to customer inquiries
- Process returns and refunds
- Improve our website and services
- Maintain website security
- Detect suspicious or fraudulent activity
- Analyze website performance
- Provide relevant marketing where permitted
- Meet legal and regulatory requirements
Shopify
Mavelyqo operates using Shopify's ecommerce platform.
Shopify provides technology and infrastructure that help us operate our online store, process transactions, manage orders, and provide services to customers.
When you interact with our store, certain information may be processed by Shopify and other service providers as necessary to provide these services.
Cookies and Similar Technologies
Our website may use cookies and similar technologies, including analytics tools and pixels.
These technologies may be used to:
- Keep our website functioning correctly
- Remember preferences
- Understand how visitors use our website
- Improve site performance
- Analyze traffic
- Measure advertising effectiveness
- Provide more relevant content or advertising where permitted
Your browser may allow you to control or disable cookies.
Please note that disabling certain cookies may affect the functionality of some parts of the website.
Sharing of Information
We may share information with third-party service providers when reasonably necessary to operate our business.
These service providers may include companies involved in:
- Ecommerce hosting
- Payment processing
- Shipping and logistics
- Order fulfillment
- Analytics
- Marketing
- Customer support
- Fraud prevention
- Information technology
- Website security
We may also disclose information when reasonably necessary to comply with applicable laws, regulations, legal processes, or lawful requests.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected.
This may include maintaining transaction records, processing orders, resolving disputes, preventing fraud, providing customer service, and complying with applicable obligations.
Your Privacy Rights
Depending on applicable privacy laws, you may have certain rights regarding your personal information.
These may include the right to request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of certain information
- Restriction of certain processing
- A copy of certain personal information
- Withdrawal of consent where applicable
- Opt-out from certain marketing communications
Some rights may be subject to legal limitations or verification requirements.
To submit a privacy request, contact:
Marketing Communications
If you choose to receive promotional emails from Mavelyqo, you may unsubscribe by using the unsubscribe option included in the message.
You may continue to receive transactional communications related to orders, payments, shipping, returns, or account activity when necessary.
Children's Privacy
Mavelyqo is intended for a general audience and is not specifically designed for children.
We do not knowingly collect personal information from children in circumstances where doing so would violate applicable law.
If you believe personal information has been provided improperly, please contact us.
Information Security
We use reasonable administrative, organizational, and technical measures intended to protect personal information.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
International Processing
Some service providers used by Mavelyqo may operate in different locations.
As a result, personal information may be processed in locations outside the area where a customer lives, subject to applicable privacy and data protection requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, services, technology, or applicable requirements.
Any updated version will be published on this page.
Contact Us
For questions about this Privacy Policy or your personal information, contact: